Shipping policy

Thank you for choosing Bellin. We are committed to providing a smooth, reliable, and timely delivery experience. Please read our shipping policy carefully before placing an order.

1. Order Processing Time

  • All orders are processed within 1–3 business days after successful order placement.
  • Orders are not processed, shipped, or delivered on Sundays or public holidays.
  • You will receive a shipping confirmation notification once your order has been dispatched.

2. Delivery Time

  • For orders within India, the standard delivery time after shipment is 2–4 working days.
  • In certain cases, delivery may take up to 7–8 working days due to courier delays, weather conditions, remote locations, festivals, public holidays, or other unforeseen circumstances.
  • Delivery timelines are estimates and are not guaranteed.

We appreciate your patience and understanding in case of unexpected delays.

3. Shipping Charges

Prepaid Orders

  • We offer free shipping on most prepaid orders.
  • Additional discounts may be available for prepaid purchases during promotional periods.

Promotional & Discounted Products

  • Shipping charges for discounted products, clearance items, combo deals, or promotional offers (such as Buy 2 Get 1 Free) may vary depending on the offer.
  • Applicable shipping charges, if any, will be displayed during checkout.

4. Undelivered Orders

  • Our courier partners generally make up to three delivery attempts.
  • If delivery cannot be completed after the available attempts, the parcel may be returned to us.

Refund Process for Returned Orders

  • If an order is returned due to delivery failure, the refund (if applicable) will be processed according to our Refund Policy.
  • Refunds will be credited to the customer's bank account or original payment method, where applicable.
  • Customers may contact our support team for assistance regarding returned shipments.

5. Order Tracking

  • Once your order is shipped, a tracking number will be provided via SMS, WhatsApp, email, or other available communication channels.
  • You can use the tracking number on the courier partner's website to monitor real-time shipment updates.

6. Incorrect Address Information

  • Customers are responsible for providing accurate shipping information.
  • Bellin shall not be responsible for delays, delivery failures, or additional charges caused by incorrect or incomplete addresses provided by the customer.

7. Delayed Deliveries

While we make every effort to ensure timely delivery, Bellin shall not be held responsible for delays caused by:

  • Courier service disruptions
  • Weather conditions
  • Natural disasters
  • Government restrictions
  • Public holidays
  • Remote delivery locations
  • Other circumstances beyond our reasonable control

8. Contact Us

For any shipping-related questions or concerns, please contact us:

Email: care.bellin@gmail.com

Phone / WhatsApp: +91 96389 97969

Working Hours: 10:00 AM – 5:00 PM

Thank you for shopping with Bellin. We appreciate your trust and look forward to serving you.