Privacy policy

Last Updated: August 29, 2025

This Privacy Policy describes how Bellin ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, make a purchase, or otherwise interact with our services.

By using our website and services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with the revised effective date.

2. Information We Collect

We may collect the following categories of personal information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details and purchase history
  • Payment confirmation information
  • Account login information
  • Customer support communications
  • Device, browser, and IP address information
  • Website usage and analytics data

3. Information Collected Automatically

When you visit our website, we may automatically collect certain information using cookies, pixels, analytics tools, and similar technologies.

This may include:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referral sources
  • Interaction with advertisements and marketing campaigns

4. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Arrange shipping and delivery
  • Process returns, refunds, and exchanges
  • Communicate regarding orders and account activity
  • Improve our products and services
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations
  • Send marketing and promotional communications

5. Information Received from Third Parties

We may receive information from third-party providers including:

  • Shopify
  • Payment processors
  • Shipping partners
  • Marketing and analytics providers
  • Customer support platforms

Information received from third parties will be handled according to this Privacy Policy.

6. Cookies

Our website uses cookies and similar technologies to improve user experience, remember preferences, analyze traffic, and provide personalized content and advertisements.

You may disable cookies through your browser settings; however, some website functionality may not operate correctly.

7. How We Share Your Information

We may share personal information with:

  • Payment processing providers
  • Shipping and fulfillment partners
  • Marketing and advertising partners
  • Analytics providers
  • Customer support providers
  • Government authorities when required by law

We do not sell your personal information to third parties.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites.

Please review the privacy policies of any third-party websites before providing personal information.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our policies and agreements

12. Your Rights

Depending on applicable laws, you may have rights including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Restriction of processing
  • Withdrawal of consent
  • Data portability
  • Opt-out of marketing communications

To exercise these rights, please contact us using the details provided below.

13. International Data Transfers

Your information may be stored or processed in countries outside your country of residence where our service providers operate.

We take reasonable steps to ensure adequate protection of personal information during such transfers.

14. Allergy & Skin Sensitivity Notice

If you have a history of skin allergies or sensitivities, we recommend consulting a healthcare professional before using any fragrance product.

If you require ingredient information or assistance selecting a suitable fragrance, please contact our support team.

15. Stock Availability & Product Substitution

If a product becomes unavailable after your order is placed, Bellin may provide a similar perfume of equal or greater value to avoid delays.

If you do not wish to receive substitutions, please mention "No Substitutions" in your order notes or contact us immediately after placing your order.

16. Product Disclaimer

Bellin offers master copy / inspired perfumes and not original designer brand products.

These fragrances are high-quality recreations sourced from Dubai, Turkey, France, and other international markets.

Brand names are used solely for fragrance comparison purposes. By purchasing from Bellin, you acknowledge and understand this distinction.

17. What is OG Quality?

OG Quality means a premium-quality replica product.

  • The packaging closely resembles the branded version.
  • The bottle design is inspired by the original product.
  • The fragrance profile is created to closely match the branded scent.
  • The product is not affiliated with, endorsed by, or manufactured by the original brand owner.

18. Contact Us

If you have questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact us:

Email: care.bellin@gmail.com

Phone / WhatsApp: +91 96389 97969

Working Hours: 10:00 AM – 5:00 PM